Privacy notice for Brokenhouse Consulting Ltd.

Brokenhouse Consulting Ltd is the controller for personal information collected through this website and through direct enquiries about consultancy services.

The easiest way to raise a privacy question is through the contact page. It opens an email from your own mail client so your message is sent directly to Brokenhouse.

At this stage the website is a static React application. It does not run a booking form, client portal, newsletter sign-up, account area, payment flow or public API.

If you choose to make contact, the information processed will usually be your name, organisation, email address, message content and any context you decide to include.

Enquiry information is used to respond to your message, discuss potential work, prepare proposals, manage a professional relationship and keep appropriate business records.

The lawful basis will usually be legitimate interests for business enquiries and pre-contract or contract steps where you ask Brokenhouse to provide services.

Brokenhouse may use reputable technology suppliers for email, hosting, document storage, security, accounting and delivery operations.

Personal information is not sold. It is only shared where needed to provide services, comply with legal obligations, protect the business, or work with professional advisers.

Enquiry records are kept only for as long as they are useful for the reason they were collected, or where there is a legal, accounting, contractual or legitimate business reason to retain them.

If an enquiry becomes client work, relevant records may be retained for longer as part of normal contract, assurance, tax and governance evidence.

Under UK data protection law you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to ask for a copy of information you have provided.

You also have the right to raise a concern with the UK Information Commissioner's Office if you are unhappy with how your data has been handled.

The current site should be treated as a low-data website. If analytics, embedded media, booking tools, CRM forms, newsletter tooling or advertising pixels are added, this page should be reviewed before those tools go live.

Any material change to how personal information is collected or used should be reflected here so visitors and prospective clients can understand the data position clearly.