Services

Startup readiness reviews and SaaS CTO support.

Brokenhouse helps founders and SaaS teams understand what they can safely commit to next. The work combines experienced CTO judgement with an evidence-led operating model that turns company facts into findings, risks, tasks and policy and procedure direction.

Review

Startup Readiness Review

An evidence-led review of what a SaaS startup can safely commit to next, with the risks, tasks and operating intent made visible.

Founders and product teams that can build quickly, but need a clear CTO view of what is safe to do next and what must be fixed first.

Typical outcomes

  • A view of the adopted operating model, the target model and the gaps between them.
  • Evidence-backed findings across identity, domain/email trust, data, delivery, cloud and operations.
  • Policy, procedure and risk direction that shows what the company is ready to commit to next.
  • A practical action plan that separates urgent controls from work that can safely wait.

Advisory

POC to Production CTO Advisory

Fractional SaaS CTO support for teams moving from promising prototype to customer-ready service without accidentally turning shortcuts into the operating model.

Startup founders, first-time CTOs and small SaaS leadership teams that need experienced judgement around architecture, governance and delivery.

Typical outcomes

  • Clear operating-model progression from POC through Pilot, Pre-Production, Production and scaling.
  • Architecture and operating decisions that engineers can build against.
  • A calmer route through customer evidence, policy and procedure intent, procurement questions and production promises.

Foundations

Azure, Identity and Trust Foundations

Azure and Microsoft 365 foundations for small SaaS teams: identity, domains, DNS, subscriptions, environments, private networking and production access.

Teams choosing Azure as their operating base and needing a pragmatic landing zone before Pilot or Production.

Typical outcomes

  • Identity, PIM, break-glass, device and admin access model.
  • Environment structure for POC, Pilot and Production workloads.
  • Private endpoint, Front Door, firewall and VPN direction when the platform matures.

Trust

Data Protection and Customer Trust

Data governance, DPIA, Controller/Processor decisions, privacy evidence and customer trust packs that help SaaS teams pass early due diligence.

Companies starting to handle staff, customer or Pilot-user data and needing confidence before external onboarding.

Typical outcomes

  • DPIA and data inventory direction.
  • Controller/Processor position and customer-safe data protection narrative.
  • Trust-pack content for procurement, onboarding and security questionnaires.

Governance

Production Governance and Assurance

The operating model before Production: access control, change control, incident response and recovery, operating commitments, backup evidence and risk acceptance.

SaaS teams leaving Pilot and preparing to make operational promises to customers, investors or partners.

Typical outcomes

  • Production access and change governance model.
  • Incident response and recovery split, including return-to-control after emergency changes.
  • Penetration test, backup restore, drift review and operational evidence plan.

Leadership

Agentic Delivery with Guardrails

AI-assisted delivery that improves speed without losing review, source control, decision records, security boundaries or human accountability.

Teams adopting agents in the SDLC and needing a governance model that clients, staff and investors can trust.

Typical outcomes

  • Rules for AI tools, source code, prompts, logs, secrets and customer data.
  • Review model for agent-generated code, documentation and operational changes.
  • Decision-record structure that helps people and agents understand context.

CTO

Fractional SaaS CTO Leadership

Senior technology leadership on a flexible basis: strategy, architecture, delivery oversight, team enablement and board-level technical judgement.

SMEs, startups and scaleups that need experienced CTO direction without hiring a full-time executive.

Typical outcomes

  • Clear technical priorities linked to business goals.
  • Architecture and delivery decisions made visible to leadership.
  • Calmer engineering execution with enough governance to scale.

Not sure where to start?

Start with a readiness conversation.

The public playbook shows the model. A review applies it to your company, evidence and next decision so you know what can move, what is blocked, which risks need ownership and what the company is ready to commit to next.